Last updated October 8, 2026
Contact
One person runs this site, so you'll get a real reply from the person who drew up the tool.
We answer within three business days, usually sooner.
Billing, refunds, and account help
Tell us the date you paid and which pack you bought, and what went wrong. If a credit went missing or a page failed to draw, say so and we'll trace the exact transaction — every drawing is logged against your account, so we can find it.
Business address
J. Lumi Books
North Carolina, United States
Something broken on the site
Tell us what you clicked and what happened instead, plus what browser you're using. Screenshots help. Print problems count — if a page prints at the wrong size or comes out fuzzy, we want to know.
Still unsure? Contact us — billing and account requests are answered by a person, not a robot.